Course Outline

Module 1: Introduction
Module 2: Troubleshooting Start Up Issues
Module 3: Managing Drivers And Hardware
Module 4: Troubleshooting Remote Computers
Module 5: Resolving Problems With Network Connectivity
Module 6: Troubleshooting Group Policy
Module 7: Troubleshooting User Settings
Module 8: Configuring And Troubleshooting Remote Connectivity
Module 9: Troubleshooting Resource Access In A Domain
Module 10: Configuring And Troubleshooting Resource Access For Non-Domain Members
Module 11: Troubleshooting Applications
Module 12: Maintaining Windows 8.1
Module 13: Recovering Windows 8.1