12 Months PA Office Administrator

This programme provides the learner with skills required for an Office Administrator or Computer
Clerk role. By completing the required modules, the learner can offer a wide range of invaluable skills to a business and set them on the path to further job opportunities. Learners acquire a solid
foundation of skills that are readily transferable to further studies and other career paths.

Subjects

Part 1

• Windows 10 Power User
• MS Word 2019 – Level I to III
• MS Excel 2019 Level I to III
• MS PowerPoint 2016 – Level I to III
• MS Outlook 2016 Level I to III
• MS Access 2016 Level I to III
• Certified Associate in Project Management (CAPM) V7 Fundamentals
• Accounting and Business Basics
• SalesForce Power User (CRM)

Part 2

• Skills for the Admin Assistant
• Business Ethics for the Office
• Motivation Training
• Using the Telephone as a sales tool
• Marketing and Sales
• Customer Service
• Mastering the interview

Job Opportunities

• Receptionist
• Computer Clerk
• Office Assistant
• Project Manager
(Suggestions only)