This 3-month PC Technician course is designed for individuals aiming to enter the IT industry, providing foundational skills for roles such as Computer Technician, Support Technician, or IT Sales Assistant. The program covers essential computer hardware, troubleshooting, and customer service skills, along with preparation for internationally recognized CompTIA certifications to further enhance career opportunities.
Course Breakdown
Part 1: Technical Foundations and Hardware Proficiency
- Windows 10 Power User – Build proficiency in Windows 10, optimizing system operations and troubleshooting.
- CompTIA IT Fundamentals – Learn core IT concepts, including hardware, software, and basic networking, to establish a foundational understanding of the IT field.
- CompTIA A+ 220-1101 & 220-1102 – Gain skills in installing, maintaining, and repairing computer equipment, covering essential knowledge for the CompTIA A+ certification.
Part 2: Customer Service and Career Development
- Customer Service Skills – Learn best practices for providing excellent technical support, handling inquiries, and ensuring positive client experiences.
- Mastering the Interview – Prepare for job interviews in IT, with a focus on presenting technical skills and gaining confidence for entry-level roles.
Course Requirements and Opportunities
- Entrance Requirements: Proficiency in English (Grade 10 level or equivalent) or relevant work experience.
- Certification: Certificate of Completion/Competency awarded upon successful completion of all modules.
- Career Paths: Prepares learners for junior-level roles such as Computer Technician, Support Technician, and IT Sales Assistant, with foundational skills to advance in the IT industry.
Additional Opportunities
Learners can pursue international certifications, including CompTIA IT Fundamentals and CompTIA A+, to enhance job prospects. Optional distance learning support and practical workshops are available for those needing a flexible study schedule.
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