1.1.1 Explain Cloud Computing
1.1.2 Compare the four main Deployment Models
1.1.3 Three main Service Models
1.2 Evolution toward Cloud Computing
1.2.1 Concepts from which Cloud Computing developed
1.2.2 Role of Virtualization in Cloud Computing
1.2.3 Role of managed services in Cloud Computing
1.3 Cloud Computing architectures
1.3.1 Difference between a single purpose and multipurpose architecture
1.3.2 Service Oriented Architecture
1.4 Drivers and limitations of Cloud Computing
1.4.1 Drivers
1.4.2 Limitations
2.1.1 Main components of a local cloud environment and how they are interconnected
2.1.2 Use of Virtual Private Network access to a Local Area Network
2.1.3 Risks of connecting a local cloud network to the public internet
2.2 Principles of managing Cloud services
2.2.1 Use of IT Service Management principles in a Cloud environment
2.2.2 Management of service levels in a Cloud environment
3.1.1 How to access Web Applications through a Web Browser
3.1.2 Cloud Web Access Architecture
3.1.3 Use of a Thin Client
3.1.4 Use of mobile devices in accessing the cloud
3.2 How Cloud Computing can be used for business processes
3.2.1 Impact of Cloud Computing on the primary processes of an organization
3.2.2 Role of standard applications in collaboration
3.3 How Service Providers can use the Cloud
3.3.1 How using Cloud Computing changes the relation between vendors and customers
3.3.2 Benefits and risks of providing Cloud based services
4.1.1 Security risks in the cloud
4.1.2 Mitigating security risks
4.2 Managing identity and privacy in the Cloud
4.2.1 Identity management
4.2.2 Privacy and Compliance issues and safeguards in Cloud Computing
5.1.1 Costs and possible savings of Cloud Computing
5.1.2 Operational and staffing benefits of Cloud Computing
5.2 Evaluation of Cloud Computing implementations
5.2.1 Evaluation of performance factors, management requirements and satisfaction factors
5.2.2 Evaluation of service providers and their services in Cloud Computing
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