3-Month Office Administrator Course for Beginners

This foundational Office Administrator course spans 3 months, designed to equip beginners with the essential skills required to pursue roles such as Office Administrator or Computer Clerk. Through comprehensive training modules, learners will gain hands-on experience with widely-used office software, administrative skills, and customer service techniques, all aimed at building a robust skill set for entry-level office positions.

Course Breakdown

Part 1: Essential Office Software Proficiency

1. Windows 10 Power User – Develop a solid understanding of Windows 10, optimizing the system for productivity and efficiency.
2. MS Word 2019 (Levels I to III) – Master word processing skills, including document formatting, collaboration, and advanced editing features, to streamline document creation and management.
3. MS Excel 2019 (Levels I to III) – Build expertise in data organization, calculations, and analytics with Excel, moving from basic spreadsheet functions to advanced data analysis tools.
4. MS Outlook 2016 (Levels I to III) – Learn to manage emails, calendar appointments, and contacts professionally, ensuring effective communication and time management within an office environment.

Part 2: Administrative and Customer Service Skills

1. Skills for the Admin Assistant – Gain critical organizational and multitasking skills tailored for office environments, including file management, scheduling, and office communications.
2. Customer Service Excellence – Understand the principles of customer service, focusing on communication techniques, handling inquiries, and maintaining a positive client experience.
3. Mastering the Interview – Develop job-readiness skills with interview preparation and practice, empowering learners to present their skills confidently to potential employers.

Course Requirements and Opportunities

• Entrance Requirements: Proficiency in English (Grade 10 level or equivalent) or relevant work experience.
• Certification: Learners will receive a Certificate of Completion/Competency upon successful completion of all modules.
• Career Paths: This course prepares learners for roles such as Receptionist, Computer Clerk, and Office Assistant, and provides a solid foundation for further education or career advancement in office administration.

Additional Opportunities
Learners have the option to pursue international certifications in Windows, Word, Excel, PowerPoint, and Outlook. Distance learning support is available for those needing flexibility in their learning schedule.